Interactive Troubleshooting Guide
Here's how we typically narrow things down when you're dealing with common issues. Keep in mind, this is simplified - actual diagnostics involve way more data points.
Step 1: Check battery capacity vs. rated specs
Step 2: Run cell balance analysis - looking for weak cells
Step 3: Monitor parasitic draw when vehicle's off
Step 4: Inspect thermal management - overheating kills range
Step 1: Test onboard charger output and input voltage
Step 2: Check charge port for damage or corrosion
Step 3: Scan BMS for fault codes related to charging
Step 4: Verify communication between charger and battery
Step 1: Check motor controller fault logs
Step 2: Test high voltage connections and contactors
Step 3: Monitor inverter output during load test
Step 4: Inspect for software updates or calibration issues
Step 1: Pull all diagnostic trouble codes from every module
Step 2: Cross-reference codes with known service bulletins
Step 3: Monitor live data to catch intermittent faults
Step 4: Test suspect sensors and circuits directly
Our Diagnostic Tools
We're running factory-level scan tools for most major EV and hybrid brands, plus some specialized equipment for battery testing that most shops don't have. It's not cheap gear, but it lets us see what's actually happening inside your vehicle's systems.
Diagnostic Guarantee
If we can't figure out what's wrong with your EV or hybrid, you don't pay for the diagnostic. Simple as that. We've only had to eat the cost a handful of times in five years, but it keeps us honest.
- Comprehensive written report
- Photos of problem areas
- No-pressure repair quotes
When to Get Diagnostics
- Check engine light or warning symbols pop up
- Noticeable drop in range (more than 10-15%)
- Weird noises from motor or charging system
- Charging slower than usual
- Loss of power or acceleration
- Before warranty expires (catch stuff early!)
- After any collision, even minor ones
